Troubleshooting
Submitting a ticket requires providing the Yarbo information page and the diagnosis page
To ensure we can quickly and accurately address your issue, please provide the Yarbo information page and diagnostic page when submitting a ticket. Below are the detailed steps and related information: What are the information page and diagnostic ...
Why does the Yarbo go outside the boundary？
The reason and its resolution 1.The network or GPS signal is weak On the app, you will find a network signal indicator and a GPS signal indicor. The network signal indicator represents your internet connection, whether it is through Wi-Fi or a 4G ...
Steps to take if the mower's sensors fail to detect obstacles or boundary lines accurately
If Yarbo is in autodraw mode, it is essential to ensure that the colors of the working area boundaries are clearly distinguishable from those of the non-working areas. Should this not be achievable, switch to manual draw mode, where you can manually ...
Why is the mowing uneven or patchy？
Please refer to the following trouble-shooting to resolve this issue: Cutting blades or cutting disc damaged. Please turn off the machine first! Detach the lawn mower from the universal body. Raise the lawn mower from the side, place the lawn mower ...
What do I do if Yarbo leaves patches of uncut grass?
These patches of uncut grass is not in the working area Please redraw the map and add these areas to the working area to make sure your Yarbo cuts the grass in the next automatic planning. These patches of uncut grass is draw as no-go zone Please ...
How to troubleshoot connectivity issues between the app and the mower?
The APP Controls the Machine and often Disconnects Contact Support. Please reach out to Yarbo support for assistance. Provide SN code and stay connected, further diagnosis and confirmation of the problem will be conducted. Hotspot Issues ① Rover ...
What should I do if Yarbo lawn mower vibrates abnormally during mowing?
Stop Operation Immediately: Cease mowing and allow all moving parts to come to a complete stop before proceeding. The instructions about how to control Yarbo physically are shown in the artical "Physical Controller Instruction". Use the Emergency ...
Why mower always lose the GPS?
The reason and its solutions: 1.Satellite signals for both RTK and Rover antennas are block by obstructions such as buildings or trees Remove the obstruction or relocate the RTK antenna to an area with a strong GPS signal. Reset the RTK base station ...
Why does the Yarbo go outside the boundary？
The network or GPS signal is weak On the app, you will find a network signal indicator and a GPS signal indicor. The network signal indicator represents your internet connection, whether it is through Wi-Fi or a 4G hotspot. The GPS signal indicator ...
What should I do if Yarbo Lawn Mower stops working suddenly?
Error message on the app Machine overcurrent：Yarbo is stuck by hard surfaces such as stones and bricks, please check and remove them. If the issue persists, contact us for further assistance. Battery overheating：Please place the battery or Yarbo in a ...