[2024] What should I do if my Data Center flashes green light all the time?
What is the Data Center?
The Data Center serves as the base station responsible for transmitting RTK signals to your Yarbo, ensuring precise positioning for optimal performance.
Optimal Installation Guidelines for the Data Center Set
The key consideration when installing the Data Center Set is to ensure it has an unobstructed 120° view of the sky. This is essential for optimal operation. Please select the installation method that best suits your home environment.
Additionally, the Data Center requires a wired network connection. We provide a 30-meter Ethernet cable, but it’s important to choose a location that is close enough to your router while still maintaining the required 120° clear view of the sky.
⚠️ Important: To ensure the safety of the Data Center when installed on rooftops, it is essential to implement robust lightning protection measures to prevent damage from lightning strikes. In regions where lightning is common, the risk of damage significantly increases. We highly recommend users in high-risk areas purchase a grounding cable, which safely redirects excess electrical current into the ground, thereby minimizing the risk of damage to the Data Center.
Troubleshooting
Check the Data Center's Software Version
- An outdated version may be causing this issue. Verify if the Data Center's software is up to date.
Main page -> Setting Icon-> Data Center Version
- If a download button appears as shown, it indicates that a new version is available for download. After downloading the new version update patch, a prompt will appear stating, "The new version of Data Center was downloaded successfully. Please click the button to update." Click the button to complete the update. The entire process typically takes around 15 minutes, depending on network quality.
Note: Please be aware that during the Data Center update process, all connected Yarbo will temporarily halt their operations.
- The Data Center's indicator light will reflect the upgrade progress. Once the upgrade is complete, the indicator should display a solid green light. If the light continues to flash green, please proceed to the next step.
Note: Replacing the Data Center will erase all stored map records.
If you notice the Data Center flashing red after an upgrade, please don't be concerned. This is a common occurrence during the initial setup of the Data Center. You can follow the steps outlined in the document linked below to resolve the issue:
If the issue remains unresolved after following the provided instructions, we recommend reaching out to our customer support team for further assistance. Our specialists are available to guide you through advanced troubleshooting steps and ensure the problem is addressed as quickly and efficiently as possible.
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