[2024] What if the Yarbo Fails to Charge Right on the Docking Station?

[2024] What if the Yarbo Fails to Charge Right on the Docking Station?

If you encounter a situation where the Yarbo fails to charge on the docking station, this passage will guide you through troubleshooting steps and potential solutions.

Step 1: Check Battery Level

Ensure that the battery level is below 85%. The docking station only charges when the battery level is less than 85%.

Step 2: Verify Indicator Light Status

Observe the color of the indicator light:
  • Blue Light On Constantly: The charging station is ready to charge.
  • Red Light On Constantly: There may be an issue with the power source or environment. Refer to the troubleshooting tips below.
  • Green Light On Constantly: The battery is fully charged.
  • Blue Light Flashing: Wait for a moment as the device is preparing to charge.
  • Green Light Flashing: The device is charging normally.

Troubleshooting Tips:

  1. Power Input Verification:
    1. For US standard chargers, ensure the power input is 120V AC at 60 Hz.
    2. For EU standard chargers, ensure the power input is 230V AC at 50 Hz.
  2. Metal Interference: Confirm there are no metallic objects near the docking station.

Additional Steps:

  • Try plugging into a different outlet to rule out an issue with the current socket.
  • Ensure the device and docking station are properly aligned like the following pictures showing:




By following these steps, you should be able to identify and resolve most charging issues at the docking station. If the problem persists, contact customer support for further assistance.


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